Where Every Journey Begins with Wonder

FAQs

Frequently Asked Questions

Where are we? When will we stop for lunch? What’s that great big cow with horns doing in the middle of the road?

Travelling to new places can prompt many questions. So, we’ve created this list of FAQs to help you out.

If you can’t find the answer you’re looking for, you can contact our friendly team here.

A: Traveller age range & concessions

Can I bring my child/children on the tour?

We don’t carry children under the age of five on our scheduled tours. Children under 18 need to be accompanied by an adult. You can ask us about the tours we recommend for younger children. And if your child is less than 1.35m tall, you should let us know in advance so we can provide them with a suitable booster seat.

*Unfortunately, we don’t accept children on Europe tours in Switzerland, Portugal, Italy and Spain.

Is there an age limit for your tours?

No. From five years’ young to over 100 years’ young, we take passengers of all ages. Get in touch If you wish to enquire about the physical demands of particular tours.

*Please note that the age limit for our Europe tours in Switzerland, Portugal, Italy and Spain is 16+.

Do you offer concession prices?

Yes. On our UK & Ireland tours; students (anyone at school or university in the UK and internationally), seniors over 60 and children (between five and 15 years old) receive a concession price.

*Unfortunately, there is only one price for our Europe tours, there are no discounts for seniors or other concessions.

B: Luggage and packing advice

How much luggage can I take with me?

You’re restricted to either 14kg (31lbs) or 20kg (44lbs) of luggage per person on our UK tours. This varies by tour. Please check the Tour Details section on the relevant tour page for specific luggage allowance.

On our Ireland tours, you’re allowed up to 20kg (44lbs). This may consist of a small bag for onboard personal items and a larger suitcase or rucksack.

On our Europe tours, you’re allowed up to 20kg (44lbs). This may consist of a small bag for onboard personal items and a larger suitcase or rucksack.

We wish we could let you carry more, but this is a legal requirement in place for your safety. We can refuse to carry luggage over these limits, and there’s a possibility you may not be allowed onboard if you’ve not stored your excess baggage.

Do Rabbie’s provide luggage storage facilities for excess baggage?

Unfortunately, we do not have the facilities to store extra luggage for you. There are, however, several safe and secure luggage holding facilities close to our departure points. For more information; click here.

What should I wear?

We like to give you plenty of opportunities to go on nature walks, so we recommend you bring comfortable waterproofs and footwear for your tour. Check out our Essential Packing List for more ideas on what to bring for a tour with us.

Do I need to bring my own lunch?

You don’t need to. We stop in small towns, villages, and rural eateries where you can choose whatever meal pleases both your taste buds and your budget.

What currency should I bring with me?

In the UK (Scotland, England, Wales and Northern Ireland), the Pound Sterling is the currency. The Republic of Ireland, Spain, Italy, and Portugal accepts Euros. Switzerland uses the Swiss Franc.

Will most places accept card payment?

Some businesses in the small towns and villages may only take cash or not accept your card type. So, we advise you have cash on hand to avoid disappointment and inconvenience.

C: Can I opt out of activities or visiting certain sites?

You don’t have to participate in all the activities or pay to enter all the sites visited on your tour. This means if you want to skip a castle and read your book by a mountain view, you can.

Multi-day tours

Will my driver-guide pick me up from my accommodation at the start of each day?

If you’ve reserved your accommodation through us, your driver-guide will pick you up each morning. Hotel pick-up is up to your driver-guide’s discretion if you’ve booked your own accommodation. A meeting point may be arranged if your accommodation is outside of the city or town centre.

Hotel pickups aren’t offered on the first day of your tour. You always begin your tour from the arranged departure point in your departure city.

Will there be places to eat within walking distance of my accommodation?

When booking your accommodation through Rabbie’s, we endeavour to offer central hotels, hostels and B&B’s within walking distance of a variety of places to eat.

Will I have much free time?

Because we travel in small groups, we’re quite flexible. If you’d like extra free time, simply ask your driver-guide. In the evenings, your time will usually be your own to do as you please.

Is my luggage secure when left on the mini-coach?

Yes. When your tour group and your driver-guide are away from the bus, your luggage will be securely locked inside. But we recommend you take valuables such as money, passport and cameras with you whenever you leave the bus.

D: Are entry expenses included in my tour price?

No. Entry expenses are not included in the tour price. However, you can pre-pay for certain attractions before you go during check-out. Other attractions can only be purchased on the day. Most locations accept both cash and card. Many of the places we take you to also offer a discount for Rabbie’s travellers. 

* Some entry tickets to attractions on our Europe tours in Italy, Portugal, Spain, and Switzerland are included in the price. Please have a look at the itineraries for more details.

How much time will I have off the bus?

We believe the best way to enjoy your trip is to get you off the mini-coach and out exploring. So, we give you plenty of time to take photos, go walking, and explore ancient ruins.

E: Will I have mobile reception everywhere I go on my tour?

Our driver-guides like to take you off the beaten track so you can experience the remote locations many tour companies cannot access. So, naturally, you may not have mobile reception in some of the places you visit.

F: Accessibility

How do you cater for people with accessibility needs?

Our tours often include short walks on uneven ground or cobblestones. Your trip may also visit historical sites with access restrictions. Everything is optional, so you’re welcome to do as much or as little as you please.

So we can ensure you’re comfortable travelling with us, let us know about any special requirements or needs at the time of booking. It’s essential that you give us prior notice if you’re bringing a wheelchair (14kg/31lb max), a mobility aid, or need an accessible room.

Click here for more information about accessibility and send us an email if you have any questions or need any advice.

G: Traveller age range & concessions

 UK & IRELAND TOURS (excluding Islay)

Is accommodation included in the tour price?

Our UK and Ireland tours exclude accommodation. When you book your tour, you can ask us to reserve accommodation for you, or if you prefer, you can make your own overnight arrangements.

How much will the accommodation cost?

We book accommodation with third-party providers on your behalf and each property sets their own rates. Rates vary considerably depending on the accommodation standard, facilities, location, and local demand. We therefore can’t tell you exactly how much your accommodation will cost until your request has been allocated to a specific property.

As a guide, you can expect to pay the following prices, per person per night:

 

Approximate prices, per person per night

Overnight Location

 

Sole Occupancy

Multiple Occupancy

 

(1 person per room)

(2+ people per room)

B&B Standard

£80 – £120

£60 – £80

UK & Northern Ireland

€80 – €120

€60 – €80

Ireland

B&B En-suite

£100 – £145

£55 – £95

UK & Northern Ireland

€100 – €145

€55 – €100

Ireland

Hotel

£110 – £190

£75 – £145

UK & Northern Ireland

€130 – €235

€75 – €150

Ireland

NOTE: Prices quoted are for guidance only and may be higher on some occasions, especially for last-minute bookings and when demand is high (E.g. peak season, weekends, holidays, special events etc

Breakfast will be included unless otherwise noted. The type of breakfast provided will vary from place to place so you may receive either a full cooked breakfast, a continental style breakfast (E.g., toast, fruit, cereal), or a packed breakfast bag or tray (E.g., porridge pot, fruit, granola bar).

I want Linkuin to book my accommodation, what happens now?

When booking your tour just tell us what kind of accommodation you’d like to stay in and what type or room(s) you need. It’s crucial that you also let us know of any other preferences or special requirements, so we can ensure your needs will be catered for.

Our expert team manually checks each request and allocates accommodation to match. If your first choice isn’t available, we’ll book your second choice. You won’t be able to choose a specific named property or choose from different options, so if this is important to you, we recommend that you book your own accommodation.

We’ll e-mail your accommodation details to you at least 72 hours ahead of your tour departure and your driver-guide will drop you off with your hosts each day

You should pay your hosts directly unless otherwise notified. Some smaller properties may only accept cash payment – we recommend checking this with your hosts when you check-in so that you can withdraw cash locally as required.

What are the different room types?

Single Room – Sleeps one person in one individual bed. This type of room is limited, so you may receive a larger double or twin room for single occupancy.

Double Room – Sleeps two people in one bed. The bed may be either standard double, queen, or king size.

Twin Room – Sleeps two people in two individual beds. 

Family Room – Sleeps three people in either two or three beds. This room type is limited and is only available on request. If unavailable, you will be split between two rooms.  

What’s the difference between B&B ‘standard’ and ‘en-suite’?

B&B Standard – You have your own private bedroom and a communal bathroom that you share with other guests.

B&B ensuite – Both your bedroom and bathroom are for your own private use. The bathroom is usually located within your bedroom but on rare occasions it may be accessed through a communal hallway.

What should I expect from a B&B?

B&Bs are traditionally small family owned and run properties offering a handful of guest rooms. They are usually residential properties, so they tend to be located on the outskirts of towns and you should be prepared for a 20-30 minute walk to local facilities like pubs and restaurants.

It’s unusual for a B&B to offer any additional services like concierge, porterage, evening meals or room-service. Wi-fi is usually, but not always available and it’s worth bearing in mind that access can be unreliable in more remote locations.

If you have difficulty with stairs, please request a ground-floor room as lifts will not be available in this type of property.

What should I expect from a Hotel?

Hotels vary in size but tend to be larger properties run by a team of staff. They usually have a relatively central location but may be up to a 20-30 minute walk from local facilities. They are often housed in traditional old buildings and bathrooms are always for private use and are typically en-suite.

The services and facilities offered by hotels varies considerably so you should make a special request at the time of booking if you expect anything specific such as concierge, porterage, bar, restaurant, room service etc. Wi-fi may only be available in communal areas and access can be unreliable in remote locations.

If you have difficulty with stairs, please let us know so that we can either book a ground floor room or a hotel with lift access, if available.

Will I be staying in the same property as the rest of the tour group?

We’ll try to ensure there’s another tour member staying alongside you, but this will depend on what others’ have requested and on what rooms are available. It’s common for the group to be spread between several different B&Bs and Hotels.

If you and your travel party require multiple rooms we’ll try to accommodate you together in the same property, but we can’t always guarantee this. You might like to consider booking your own accommodation if you’re part of a larger party, to avoid disappointment.

How do I get to/from my accommodation?

Your guide will drop you off at your accommodation after each touring day and collect the following morning. They’ll confirm the timings with you during the tour.

You’ll need to make your own way to and from your accommodation in the evenings and should be prepared for a short walk (up to 30 minutes) to local pubs, restaurants, and facilities. You can book taxis locally if required.

What are the accommodation cancellation terms?

If you’ve asked us to book accommodation for you, this is regarded as a confirmed accommodation booking. If you change your mind, contact rooms@linkuin.co.uk within 48 hours of making the request and we’ll cancel or amend your request free of charge.

If you change your mind more than 48 hours after booking the tour, this is classed as a cancellation and amendments aren’t guaranteed and may carry a surcharge. 

I think I’d prefer to book my own accommodation – what do I need to know?

Please just make sure your chosen accommodation is located within the specified overnight location. If it’s relatively central (~2km from the town centre), your driver-guide will be able to drop you off and collect you each day. If you’re unsure about the location or where you need to book, please check with us first.

You should let us know the name and address of your accommodation provider(s) at the time of booking – or as soon as possible after booking by contacting rooms@linkuin.co.uk.

I have more questions, who can help me?

Our dedicated accommodation team are on hand to assist with any further questions you may have. Call us on +44(0)7301537733 – or email rooms@linkuin.co.uk.

EUROPE TOURS

How does the accommodation work?

We’ve hand-picked three and four star hotels in remote coastal villages, bustling towns, and mountain valleys.

Your accommodation is included in the tour price; and when you book your trip, you can choose whether you want double rooms, twin rooms, or single rooms.

How does the accommodation pricing work?

The prices on our website is for all your tour’s accommodation and for the tour itself. The figure is based on shared accommodation. When you’re booking your tour and select a single room, there will be an additional cost added to the price.

I have more accommodation questions, who can help me?

If you have any more questions about accommodation, feel free to call us on +44(0)7301537733, or email rooms@linkuin.co.uk.